MyGreatHost

Have questions? Call now! +1-855-211-0932(ID:267858)
HomeCustomer Support

Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A popup will appear. It contains exhaustive info about all the operations that you can perform on the given page. Each context menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge selection of instructional video clips clarifying how to use our Control Panel. They're meant for those of you who would like to see how things are getting done instead of only reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you are looking for, have a peek at our extensive FAQ database, which comprises questions asked by real users and offers practical solutions. We constantly "revamp" our FAQ database with new articles in order to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can get in touch with our great team of technical support engineers available 24x7 and ready to assist you with any issue. Each trouble ticket you submit will be responded to in less than 60 minutes (the average trouble ticket response time being only 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 267858

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com